Hoover H3060 Floormate Spinscrub 800 Wet/Dry Vacuum Cleaner with Tools Order Now


I've owned the original Hoover Floormate for several years, and it served me very well. When it finally broke, through no fault of it's own, I didn't hesitate to buy another one. At the time, about 1 year ago, the SpinScrub 800 was so new that the only way to buy it was through Sears online.
I waited with great anticipation for it to arrive. When it finally did, I immediately set out to clean not only the floors but the grout as well.
Within moments of turning it on, the receptacle tank would shut off. I called Hoover, and they said they'd send me a replacement. After a couple of weeks, I received a piece which I couldn't possible replace on my own. Hoover suggested taking it for service, the nearest place being about 30 minutes away.
Already this was starting to be ridiculous - a brand new unit which cost me about $279.00 and was unusable. Next, Hoover sent me a replacement tank, for the SpinScrub 500, though. By the time I started using the machine, the new receptable tank still shut off, but now I found that the machine completely lacked the suction needed to pick up any water on the floor.
Since I was obviously under warranty, I brought the unit into the Hoover service center, where they kept it for 2 weeks. The technician said " I certainly hope you didn't use this as a vacuum, because this will clog up almost immediately."
Well, I had never used it as a vacuum, but indeed it was clogged, and I was charged $50.00 to fix it as Hoover does not cover clogs in their warranty.
The tech also said that he's been repairing quite a few of these for the same reason.
Well, I got it back and guess what? It still doesn't pick up the water.
I went out yesterday and bought a new Floormate H3000, and the difference is night and day. That works, the SpinScrub 800 does not. And, the Spinscrub 800 is much heavier, and much more expensive.
This is a classic example of taking a really good machine, and making it into a horrible one. Sometimes things can't be improved. The SpinScrub 800 is like a bad sequel.
I am resigned to having wasted close to $300.00 on something which is completely unusable.
Hoover is completely unsympathetic to my complaint. They've told me that no one else has voiced any problems with the SpinScrub 800. I don't understand how that's possible, since I can see from the reviews listed here the same common issues.Get more detail about Hoover H3060 Floormate Spinscrub 800 Wet/Dry Vacuum Cleaner with Tools.

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