
Let me first say that I already owned a Hoover Floormate H3000 before ordering the H3060 model a week ago, and I like it a lot. I ordered this model because it had the grout block and handheld grout tool.
First thing I did was attempt to clean my floor using the grout block. It didn't do a thing for me going over the same grout lines very slowly several times using Hoover's grout cleaning agent.
Then, I used the handheld grout tool, and it actually worked very well. Although it was very time consuming, I was able to clean about one third of the grout in my house to where it looked new again.
But then I looked at the handheld grout brush and could tell that I would need to replace it by the time I finished cleaning all my grout, or at best, I may have gotten 2 or 3 cleanings before it would need replacement.
GUESS WHAT THE MAJOR ISSUE IS. YOU CANNOT ORDER A REPLACEMENT HANDHELD GROUT BRUSH FROM HOOVER OR ANYONE!!! You would have to buy a new H3060 just to replace the handheld grout attachment. You cannot order any of the handheld pieces (tubes, grout attachement, extension, the other brush, etc.) from Hoover. After looking on their website for the part, I called Hoover's customer service to confirm this. I also called an Authorized Hoover service center and they confirmed the same.
Mine went back to Amazon. I'm not spending the dollars for this unit for a maximum of 3 grout cleanings. I'll just use the cleaning solution with a brush and use my older H3000 to pick up the dirty water.
If you don't care about the grout features, go for it. It works fine otherwise, but this is a major selling point by Hoover of this particular model, so that's why it gets one star from me.Get more detail about Hoover H3060 Floormate Spinscrub 800 Wet/Dry Vacuum Cleaner with Tools.
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